Please stay on the Line

Is the road to Xanadu beyond option one?

I hoped to get to option three, the next portal in code

and be welcomed by a human voice yet,

to be verified, yes, I’m indeed the one!

Then comes a voxy welcome, and no hint of help,

a designated slammer of my particular problem.

As though I didn’t hear the options maze so right

I’m queued, feeling like an Olympic swimmer drowning:

My solution, my satisfaction, come to me now!

On hold, I am captive to Bach’s disarming melody

and I am filled with optimism and hope,

luxuries every modern human is meant to share.

But I plead for my ignorance, for I am a savage

with skin-deep anger, and I do not so easily conform

to organisations operating with the eyes of flies.

On hold, I’m to reach the pinnacle of the matter

and again, I’m transferred into ever-never land,

Down I go into the quicksand of further options,

Still hopeful of getting through to a helpful one;

a possible human in this disembodied organization,

composed of disconnected members as its whole, 

Like the communications I rely on,

The service it provides.

 

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